Returns and Exchanges


Returns and Exchanges

Adi and El will only accept a refund or exchange if the garment is returned in its original condition, that is the garment must be unwashed and unused, with tags still attached.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

When seeking a return or exchange we ask you to email us at: bonjour@adiandel.com with an explanation.

Our policy lasts 14 days from purchase date. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please note that we do not offer a refund or exchange on SALE items. Sale items are final and no refund or exchange will be provided.

Once a refund has been approved, a credit will automatically be applied to your credit card or original method of payment, within 2 to 3 business days.

Returns and exchanges can be sent to:
Adi and El
PO Box 429
Sandgate QLD 4017